Mark Higgins and the By Accident team have rebuilt accident-damaged vehicles for two decades from the same Birkenhead workshop — insurance-approved, manufacturer-certified, and obsessive about finish quality.
By Accident has operated for close to twenty years at 14 Enterprise Street — a site that's been part of the Birkenhead landscape for thirty, previously known as Bryce Sommerville Panelbeaters. Owner-operator Mark Higgins brings over three decades of hands-on experience in panel beating and spray painting, and continues to invest in new technology and processes.
We serve private clients, professional customers and insurance companies, and have become the panel beater of choice across Auckland's North Shore — ten minutes from Beach Haven, Birkdale, Glenfield, Hillcrest, Northcote Point and Takapuna.
From a small carpark scuff to a structural rebuild — every job is quoted, repaired and finished in-house by the same crew you'll meet on day one.
Restoring accident-damaged vehicles to their original condition — from simple dents to complete panel replacement and major structural work.
Water-based PPG paints applied in our extracted dust-free prep bay and cured in a low-bake oven for a fast, even, factory-spec finish.
Approved and preferred repairer for the majority of major NZ-based insurers. We handle the paperwork and walk you through every step of the claim.
Fifteen fully serviced loan vehicles so you're never without transport. Local drop-off, corporate fleet, and free towing or pickup.
A complete door-to-door service: initial quote and imaging, insurance coordination, full collision repair, and delivery or collection.
A recommended repairer or authorised collision repairer for the majority of car manufacturers represented in New Zealand — particularly suited for late-model vehicles.
Cars are prepared in an extracted, dust-free preparation bay before final application in a low-bake oven for a fast, even cure. Air is filtered throughout, so eco-friendly air is returned to the atmosphere — every job, every time.
Call or email for an initial quote — we'll take imaging of the damage.
Lodge with your insurer and request By Accident as your repairer.
We coordinate the assessment with your insurer on your behalf.
Pickup and a courtesy car can be arranged — no fuss, no waiting.
Restored to factory-spec finish. Ready to drive away.
Herbie rides again… thank you Byaccident Birkenhead Panel and Paint.
As a sales rep I cannot afford to be without a car. ByAccident ticked all the boxes — my car looks and feels new.
Perfect repair completed! After my sports car was in an accident I didn't want to take chances. So glad I chose ByAccident — it's as good as new again.
I-CAR trained collision repair technicians, certified PPG spray painters, and a front-of-house team that knows insurers inside-out.
Owner-operator with 30+ years' experience in panel beating and spray painting. Mark continues to grow By Accident with new technology and processes — and is hands-on in the workshop every day.
We work closely with insurers to process claims efficiently — and we'll walk you through every step of the claims process. Tower customers benefit from our priority-repairer status.
Speak to our claims teamCollision Repair Association New Zealand — Accredited Member.
Motor Trade Association — accredited member. Est. 1917, representing 3,600+ NZ automotive professionals.
Environmentally friendly water-based paint systems — certified application.
I-CAR New Zealand Registered Trader — ongoing training for complete and safe repairs.
Health & Safety Assessed — independently verified workplace practices.
Approved / preferred repairer for 20 NZ insurance companies including IAG, NZI, Tower, Vero and AMI.
Recommended / authorised collision repairer for the majority of car manufacturers in New Zealand.
The workshop is on Enterprise Street in Birkenhead — between Northcote and Chatswood, about ten minutes from Beach Haven, Birkdale, Glenfield, Hillcrest, Northcote Point and Takapuna.
We'll handle the imaging, the assessment, the claim, and the courtesy car — and get your car back to factory-spec finish.
