Auckland’s North Shore collision repair specialists. Approved repairer for the major NZ insurers, manufacturer-approved for late-model vehicles, with loan cars on-site so you’re never without transport. Operating in Birkenhead for close to twenty years.
By Accident Panel and Paint has been operating in Birkenhead for close to twenty years. The workshop itself has been part of the Birkenhead landscape for thirty — previously known as Bryce Sommerville Panelbeaters.
Owner-operator Mark Higgins brings over thirty years of hands-on panel beating and spray painting experience, and continues to develop the business with new technology and processes. We’re a recognised panel beater of choice across the North Shore — serving private clients, professional customers, and insurance companies.
Six end-to-end services covering every part of the collision repair process. Whether it’s a parking-lot ding or a major insurance job, you’ll deal with the same team from quote to collection.
Professional panel beating that restores accident-damaged vehicles to original condition. From simple dent repairs to complete panel replacement, our experienced technicians handle minor dings through to major structural damage.
We use eco-friendly water-based PPG paints to restore your car to its original factory finish. Work is prepared in an extracted dust-free bay, then cured in a low-bake oven for a fast, even result. Filtered air is returned to the atmosphere.
We’re an approved and preferred repairer for the majority of major NZ-based insurance companies. The team works directly with insurers to process claims efficiently and walks you through every step.
See the full insurer listFifteen fully-serviced loan vehicles on-site so you’re never without transport while your car is being repaired. Local drop-off available within Birkenhead, plus corporate fleet options. Conditions apply.
Complete accident repair from initial contact through to collection. We manage the full collision process — quote and imaging, insurance claims, assessment, repair, and final delivery.
We’re a recommended repairer or authorised collision repairer for the majority of car manufacturers represented in New Zealand. Particularly well-suited for late-model vehicle repairs where factory specifications matter.
You’ve just had an accident — the last thing you need is paperwork. Here’s exactly how it works once you call us.
Call us for an initial quote and to organise imaging of the damage. We’ll talk you through what happens next.
Lodge your claim with your insurer and they’ll issue a claim number. Easy — one phone call.
Forward the claim number to us so we can organise the assessment with your insurer on your behalf.
Bring the vehicle in — or we’ll arrange pickup. A courtesy vehicle will be ready for you to drive away in.
Once the repair is complete, we’ll let you know. Pick it up looking factory-fresh — or we can deliver.
We’re an approved or preferred repairer for twenty New Zealand insurance companies. If your policy is with one of them, your claim moves faster — we communicate with your insurer directly so you don’t have to chase paperwork.
Our team is I-CAR trained and PPG-certified, working in a quality, well-lit environment with a dust-free preparation bay and low-bake oven. The same people you meet at the front desk are the ones managing your repair through the workshop.
Owner-operator with over thirty years of experience in panel beating and vehicle spray painting. Mark continues to develop and grow ByAccident with new technology and processes.
Day-to-day operations and your point of contact for quotes, claim coordination, and progress updates on your vehicle.
Bookings, paperwork, and the friendly voice on the phone. Devina keeps the office running and your claim moving.
Seven industry accreditations, ongoing training, and certified materials — so your insurer (and you) can trust the work that leaves our workshop.
“Herbie rides again… Thank you Byaccident Birkenhead Panel and Paint.”
“As a sales rep I cannot afford to be without a car. ByAccident Panel and Paint ticked all the boxes and my car looks and feels new.”
“Perfect repair completed! After my sports car was in an accident I didn’t want to take chances with the repair. I am very glad that I chose ByAccident as it is as good as new again!”
Located between Northcote and Chatswood — approximately 10 minutes from Beach Haven, Birkdale, Glenfield, Hillcrest, Northcote Point, and Takapuna.
